Rubbish

As with most DSTV services, this too is a half finished joke. So much for paying the premium subscription fee. Too many "unsupported URL" errors and shows that only play for half in their length. I have tried watching Big Bang theory for the past two weeks but I only receive "unsupported URL" errors every time I press play. How about you fix the basics of your catchup service before you waste time to redesign the interface?? Pity I cant give this app 0 out of 5 stars.

UPDATE: Since the new Interface has been introduced, I havent been able to watch one show or at least 10 minutes of live tv without receiving errors or interruptions. Constant URL errors, catchup not available errors, shows skipping a few seconds or jumping back to the beginning, etc. I can see why this app received an average of only two out of 5 stars. And the customer service is even worse. Constantly being told the issue will be escalated to the technical department but they never get back to you. Dstv, you should be ashamed of this service.

Update #2: dstv customer service is still non existent. I keep on being told someone would get back to me within 24-48 hours but then I dont receive any feedback. Thanks dstv......

UPDATE#3 (Jan 2015): I still constantly receive the "unsupported URL error". Live tv also doesnt work half the time. New year, same old dstv rubbish.

UPDATE #4 (Feb 2015): The past week I have been trying to watch two movies, Wuthering Heights and Dallas Buyers club. Every time I received the same old "unsupported URL" error. I tried both the IPad app and the iPhone app. Neither wanted to play those two movies. The monthly cost of DSTV has now been increased to R699 per month yet the service continues to decline. I have also stopped contacting their customer service department seeing as it has no beneficial effect whatsoever.

UPDATE #5 (April 2015): so DSTV has decided to start charging users for this service over and above the premium subscription fee. You would expect them to offer a respectable service seeing that theyre now asking money for it. But no, still the same old rubbish as in the past. Unsupported url errors all over the place, terrible service, buggy app which constantly crashes, etc. thank you dstv for such an absolutely atrocious product.

UPDATE #6: (August 2015): still rubbish. App crashes and freezes constantly even though Im on the latest iOS version and latest version of the app. Im using an iPad Air. Doesnt even deserve 1 star.

Thomas2280019 about DStv Stream